I’ve had a Blackberry Storm since it came out in early November, and it’s safe to say we’re on the rocks and in need of some couples counseling. It’s been a rocky relationship and with this most recent firmware update, I don’t see it getting any better.
I was pretty excited when the BlackBerry Storm was first announced. I was, and minus the Storm still am, a big Blackberry fan, but I really wanted to get on the touch screen train. The iPhone wasn’t an option because AT&T doesn’t cover the area I live in, and also because I don’t like Apple.
So when I first heard about the Storm, I was relieved. Finally, here’s someone who’ll be able to show Apple how it’s done.
Not so much.
Ironically, the Storm’s most maligned feature is the one I like best: The SurePress system where the screen “clicks” in when you select something. I like the feature because it keeps you from typing something wrong just by accidentally brushing against the keypad. It takes a conscious effort to push in hard enough to click the screen, and also it gives a dual function: touching but not clicking is for selecting, and since Blackberries have always had copy and paste (looking at you Apple), that helps secure that function as well.
Unfortunately, it’s not enough to make up for the myriad problems this thing has. None of them are major, but the add up into this nagging amorphous mass, like Tetsuo in Akira.
First off, there are a ton of performance issues. The thing is sluggish quite often. Applications don’t exit when you think you’re exiting them, they require you to click the button of the touch screen and select close. Otherwise they’ll all stay open forever and bog the phone down (sounds very Mac-like actually).
The camera is terrible. It takes thirty seconds to take a photo, and I don’t care how many megapixels this thing is supposed to have, the photos all look awful. I wouldn’t care about awful photos normally. It is a phone first after all. But if a camera takes this long to focus, it really ought to take better photos. Not to mention the flash is bright enough to kill a deer, which is why all my photos are of squinting people who look like they want to murder me. It has good uplinks to social media sites. It’d be nice if you could upload to multiple sites at once. Also, the Flickr geolocation feature never works. Ever.
The Web browser has its good days and bad. A lot of the bad involves times when you need flash. My main complaint is the navigation is not good. There is a navigation bar, but getting it to come up sometimes is like coaxing a vole out of its lair.
For some reason when people call, I can mash and mash on the answer button in vertical mode, but it only picks up if I turn it horizontally. Sometimes the phone doesn’t want to show any menu options during a call. When it does, they’re quite useful, when I’m not triggering them all with the side of my face. It’s nice having the ability to go in to the rest of your phone during a call, but then if you want to go back say to switch out of speaker phone or add someone to the call, that won’t happen.
The App situation is better. They need to mimic Apple even more than they have already though, and make an App World program for the PC. Especially if I’m going to spend money on a program, I’m more likely to do it on a PC where I can research it easily, and not just take a program’s description at its face value. The selection is still terrible, and a few apps I’ve downloaded by amateur programmers have killed performance and/or battery life until I killed the program.
Multimedia has been okay, although a bunch of video formats I’ve tried to put on it, it has refused to play. And it did so in a fashion where it locked up for about fifteen minutes before telling me so.
I suppose it’s the interface that bugs me the most. I just don’t care for it much. It’s too cut and dry. Not enough pizzaz. You can set your desktop background, and you can set the eight buttons on the desktop that have to go in the exact spots we’ve decided. That’s it.
So I’m thinking of a new phone, but I’m not sure. I like a lot of what I hear with the Palm Pre, but I don’t like where that keyboard is, and I’m a little gun shy about trying a new OS right off the rack again. I really like the idea of a phone with an OS by google, but so far I’ve heard Android - Yes, G1- no, and I think that’s the only G1 option out there right now.
Finally there’s the iPhone. I think the iPhone would be a great fit for me, but there still is no iPhone service here in San Juan County. Plus, I’m really hesitant to give more of my money to Apple until they stop trying to use the DRM on their videos to sell AppleTVs. I can stream video on my hard drive and from the Web to any computer in my house, and to any TV in my house, unless that video is in iTunes. Than Apple says I need to give them $200 more instead of using the setup I currently have that works so well. I really don’t want to reward them for being assholes.
Either way, I’m going to be stuck with the Storm for at least a few more months anyway. I hear they’re readying a Storm 2 that has improvements on the original, and removes the SurePress screen.
Great. They took out the one thing I liked.